Terms and Conditions - Bow House Clearance
Welcome to Bow House Clearance. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Definitions
- Service Provider: Refers to Bow House Clearance.
- Client: Any individual or entity utilizing our clearance services.
- Goods: Items, furniture, appliances, and other belongings to be cleared.
2. Service Agreement
By requesting our services, you enter into a contractual agreement with Bow House Clearance. This agreement outlines the responsibilities and obligations of both parties.
2.1 Scope of Services
We offer comprehensive clearance services including but not limited to residential, commercial, and industrial clearance. Our team ensures the safe and efficient removal of your goods.
2.2 Booking and Scheduling
Clients must provide accurate information when booking our services. We strive to accommodate preferred dates and times, but availability cannot be guaranteed.
3. Payment Terms
All services are subject to agreed-upon fees. Payments are due upon completion of the clearance unless otherwise specified in the contract.
- Payment Methods: We accept various payment methods including bank transfers, credit/debit cards, and cash.
- Invoices: Detailed invoices will be provided for all services rendered.
- Late Payments: Late payments may incur additional charges as outlined in the invoice.
4. Client Obligations
Clients are responsible for ensuring that the goods to be cleared belong to them and that they have the authority to remove and dispose of said items.
4.1 Access and Permissions
Clients must grant our team access to the property and ensure that all necessary permissions are obtained for the clearance process.
4.2 Item Classification
Clients should clearly identify items to be kept or disposed of to avoid misunderstandings during the clearance.
5. Liability and Insurance
Bow House Clearance takes every precaution to protect your property during clearance. However, we are not liable for pre-existing damages or items not properly declared by the client.
- Insurance Coverage: We carry insurance to cover potential damages during the clearance process.
- Limitation of Liability: Our liability is limited to the value of the declared goods.
6. Cancellation and Rescheduling
Clients may cancel or reschedule services by providing at least 48 hours' notice. Cancellations made within 24 hours may incur a fee.
7. Data Protection
We are committed to protecting your personal information. All client data is handled in accordance with relevant data protection laws.
8. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Bow House Clearance operates.
9. Amendments
Bow House Clearance reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes in writing.
10. Dispute Resolution
In the event of a dispute, both parties agree to seek mediation before pursuing legal action.
10.1 Mediation Process
Disputes will first be addressed through mediation facilitated by a neutral third party.
10.2 Legal Action
If mediation fails, disputes may be taken to court in accordance with governing laws.
11. Force Majeure
Bow House Clearance is not liable for delays or failures in service due to unforeseen circumstances beyond our control, including natural disasters, acts of government, or other emergencies.
12. Entire Agreement
These terms and conditions constitute the entire agreement between the client and Bow House Clearance, superseding all prior agreements or understandings.
13. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Acceptance
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing Bow House Clearance. We are committed to providing you with reliable and professional service.